Privacy Policy

At Parkmore Hotel ("we", "our", or "us"), situated at 636 Yarm Road, Eaglescliffe, Stockton-on-Tees TS16 0DH, we respect your privacy and are committed to protecting personal data collected in connection with accommodation, spa, dining, wedding and event enquiries.

1. Information We Collect

We may collect personal details such as your name, telephone number, email address, postal address, dietary preferences, and event dates when you complete an enquiry form on our website, call our team, or reserve a table or bedroom.

2. How We Use Your Information

• To respond to your wedding, spa, dining, or event enquiries.
• To manage table bookings and spa package arrangements.
• To process bedroom reservations via our partner booking engine (Guestline).
• To dispatch seasonal newsletters and offers if you have voluntarily subscribed.

3. Data Sharing & Security

We do not sell, rent or trade your personal data. Data is processed securely in accordance with UK GDPR. Where third-party platforms are utilised (such as Guestline for room reservations or native CRM forms for event administration), data is handled in strict compliance with applicable privacy laws.

4. Your Rights & Contact Details

You have the right to request access to, amendment of, or deletion of your personal records at any time. For queries regarding your data, please contact our General Manager: